Tolling on WestConnex

WestConnex is being built using finance from the Australian and NSW governments and the private sector. 

WestConnex will be funded by motorists using distance-based tolling, similar to the M7. This means motorists will pay tolls only for the sections of motorway they use. Tolls for the entire WestConnex will be capped at a maximum amount ($9.30), for fairness. Free, alternative routes will be available for those not wanting to pay a toll.

Trucks will pay more than cars – as is the case for most other motorways in Sydney – reflecting the greater wear and tear trucks have on the motorway.

A distance-based toll applies on the New M4 between Parramatta and Homebush. For more details about the tolls, visit the M4 toll page.

Toll testing has begun on the New M5 project at King Georges Road - motorists are reminded to ignore the beep. Tolls will begin on the other stages of WestConnex when they open to traffic. 

Project Open to traffic Section Maximum Distance (Kms)Maximum toll*
Widened New M4 Now openParramatta (Church Street) to Homebush (Homebush Bay Drive)7.42$4.93
New M4 Tunnels2019Homebush (Homebush Bay Drive) to Haberfield (Parramatta Road and City West Link)6.07$4.27
New M42019Parramatta (Church Street) to Haberfield (Parramatta Road and City West Link)13.49$7.89
New M52020Beverly Hills (King Georges Road) to St Peters (St Peters Interchange)11.03$6.69
M5 East 2020Beverly Hills to General Holmes Drive   $6.69
M4-M5 Link2023Haberfield to St Peters 7.02$4.74**
Cap      $9.30

All tolls are calculated using a 'flagfall' of $1.32 and then $0.49 per kilometre. All amounts are in 2019 dollars. Maximum capped toll for entire WestConnex = $9.30. *For passenger vehicles only. **Future toll price was updated in 2018 following the finalisation of the Project Deed for this stage of the WestConnex motorway.

Toll increases 

After tolling starts, indexation of prices will be consistent for all WestConnex projects. There will be an increase of four per cent or the consumer price index (CPI) per annum – whichever is greater – until 2040. After that, CPI will apply. 

Element 2019 $
Flagfall$1.32
Toll per km $0.49
Toll cap $9.30
Truck multiplierx3
Escalation 4% or CPI, whichever is greater 
Concession term To 2060
 

 


You are legally required to pay a toll

Motorists that travel on the WestConnex tollway must pay the toll and any associated administration charges when they drive on a toll road. The tolls and any charges must be paid via a tag, pass or app. A requirement to pay a toll or charge includes a requirement to pay any administrative charges imposed.

It is an offence for the driver of a vehicle that passes a toll point to not pay a toll or charge payable for the use of the tollway. If you travel on a toll road without making an arrangement to pay the toll within 3 days, the toll recovery process will commence.
 

Ways to pay a toll

Charges and administrative fees

Video matching fee: 55c video matching fee (when a vehicle does not have a tag and is identified as such) this could be a tagless account, when a tag fails to read, or when a tag is not valid. This is an administrative charge to assist in recovering the cost of collecting the toll in this manner.
 

Toll Notices

A Toll Notice may be issued to the registered operator of the vehicle detected. The letter will request payment of the toll and an administration fee to recover the cost of collecting the toll in this manner.

If you pay with an electronic tag account: Pay the toll + $1.10 toll notice transfer fee per toll infringement (this is a discounted amount).
 

If you receive a toll notice in the mail:

Toll Notice: $10 toll notice administration fee per toll infringement (or $1.10 (a discounted amount) if transferred to valid tag account).

Final Toll Notice: $20 toll notice administration fee per toll infringement (or $2.20 (a discounted amount) if transferred to valid tag account).​​​

 

For further information

For further information on toll notices, go to the RMS website.
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Other charges

Other charges may be charged by the account issuers and they can be found on their websites. For NSW, these include:

If you want to dispute a charge:

Step 1: Submit your objection or complaint in writing to your tag provider or info@westconnex.com.au within 60 days

Step 2: Your enquiry will be handled by Service NSW on behalf of WestConnex with a decision made within 14 days

If you’re not satisfied with the outcome:

Step 3: You can apply for an independent review of the decision within 14 days by writing to info@westconnex.com.au

Step 4: The decision will be review by WestConnex with a final decision handed down within 21 days

If you’re still not satisfied with the outcome:

Step 5: Contact the Tolling Customer Ombudsman